We have shared a range of useful information about co-design processes and the reform work.
The Citizen’s Handbook Ladder of Engagement
https://citizenshandbook.org/arnsteinsladder.html
Assessment tool to ascertain a stakeholder/participant’s level of involvement in co-design.
The Citizen’s Handbook
https://citizenshandbook.org/toc.html
Produced in Canada, this book covers the A-Z of citizen-led advocacy and action, including collaboration.
NSW Agency for Clinical Innovation Co-Design Toolkit
https://aci.health.nsw.gov.au/projects/co-design
A range of resources, including step-by-step guides, ways of working together
Miro: dot-voting
https://miro.com/templates/dot-voting/
Dot voting is a survey or polling method to understand what ideas or tasks a team considers the highest priority. Cast votes by posting a dot next to the preferred option.
Miro: Collaborative customer journey mapping
https://miro.com/customer-journey-map/
Illustrate a person’s journey, their key touchpoints, and feelings during the journey to better understand a person’s experience, wants, and needs as well as the opportunities for improvement and who is responsible for each improvement.
Miro
AI-generated collaboration tools for journey-mapping, prototyping and innovation.
Lived Experience Policymaking Guide
UK Policy Lab’s guide includes principles, behaviours, and mindsets for lived experience work.
The Field Guide to Human-Centered Design
Produced by IDEO, which was co-founded by Stanford University, this resource includes mindsets, methods, and case studies.
Government of South Australia User-Centred Design Toolkit
South Australian government’s toolkit for user-centred design